Product Support

Linked Title for Section

Thermocouple Equipment Repair

We repair your Ecklund Thermocouple equipment. Click and fill out a Repair Request form below for the equipment you want repaired.  Estimated costs are listed on each form.   Shipping address for our repair shop will be provided along with a confirmation email once the form is submitted.  

** Purchase / Learn More-- Ecklund Wired Data Collection System ...

Looking for CALPlex Calibration or Repair?  Scroll down to CALPlex Calibration/Repair section.... 

Linked Title for Section

CALSoft On-Line Help

CALSoft 6 Help is online. Visit our extensive CALSoft 6 online knowledge-base that includes easy to follow help articles and user tutorial videos. Search our extensive list of support articles related to Layout of CALSoft 6, Installation/Activation, and How To Use CALSoft 6 Features. CALSoft 6 online help also includes over 100 User Tutorial Videos that walk you through screen layouts and how to perform many tasks.

** Purchase / Learn More about CALSoft Software ...

Linked Title for Section

CALPlex Calibration / Repair

If your CALPlex datalogger needs to be calibrated or repaired, please Submit either a CALIBRATION ORDER or REPAIR REQUEST.  No charge for repairs under warranty. Any other charges will be confirmed before repairs are made.  Choose option below and then ship your CALPlex to:

TechniCAL
2450 Severn Ave, Suite 105
Metairie, LA 70001  USA
Phone: 504-733-0300

Only CALPlex units with USB connectivity are supported. 

Credit Card payment only for Calibrations and Repairs!

Linked Title for Section

Madgetech Logger Calibration/Repair

Maintain accuracy and minimize uncertainty with annual calibrations from Madgetech's ISO/IEC 17025 accredited on-site calibration laboratory.  Calibration is done using reference equipment that is directly traceable to NIST to ensure data logger performance meets industry standards.  MadgeTech also provides repair services for their data loggers. All devices are sold with a 15-month warranty for manufacturing defects.   

Linked Title for Section

CALSOFT ACTIVATION REMOVAL

CALSoft 6 is activated on your computer by using an activation code supplied by TechniCAL at the time of purchase. If the computer and/or software is no longer accessible, or you incorrectly removed the software without removing the activation code, TechniCAL can manually remove the activation for you. The fee for us to manually remove the activation for one computer is $100 (to be paid with credit card). Valid activation code required.

*** ACTIVATION REMOVAL ONLY AVAILABLE FOR CALSOFT 6.

** How to properly remove CALSoft 6 from your computer...

** How To Find Your Activation Code& Computer Identifier...